7 replies to this topic

[Konnichiwawa]

I am getting the error message "Plugin could not be activated because it triggered a fatal error."

I made sure this went up as binary files. What else can I check?

FYI, your instructions were very difficult to understand:

• upload contents of this to your root WordPress directory
  
• Attention: Contents of \UPLOAD\wordpress\wp-content\themes\default\ should be uploaded to your active theme in WordPress.

So I put the theme folder contents into my active theme, but everything else goes into the wordpress root directory? Really?

The only way I can get the ipbwi wordpress plugin to show up in my wordpress install is if I put it in the "plugins" folder.

Still, even with it showing up when I try to install the plugin, It gives me the above fatal error.

Help would be appreciated. I fully intend to buy this, but am losing hope quickly.

[Matthias Reuter]

Hi Konnichiwawa,

thanks for contacting me. Concerning the installation instructions, I'll try to optimize them to make them easier to understand. big thx for your feedback!

Concerning the fatal error: Please send me you FTP, PHPmyAdmin, Board-Admin-Login (+ URL) and WordPress-Admin-Login (+ URL) and I'll install the demo for free on your server. Please send me these data via PM in Forum or via email to contact@ipbwi.com - I'll check what's the reason for the fatal error and will fix it.

Kind regards,
Matthias

[Konnichiwawa]

Matthias,

Thanks for the quick reply and offer to investigate. I will try a few things first (disabling plugins, reuploading...) If I don't find a solution, I'll make a login for you.

If you figure out what's wrong in the meantime by helping others who may be having the same problem, please update this post.

Thanks!
K

[Matthias Reuter]

okay

[bernodot]

Matthias, I have the same problem: Plugin could not be activated because it triggered a fatal error.
File was uploaded correctly, I even checked it's md5 checksum. I checked that ioncube loader was working OK.
I thought that there might be conflict with other plugins, but it doesn't work even on clean WP installation.

Please, help me, I'm sending you logins that you asked.

[Matthias Reuter]

I'll look for that within next 24 hours and give you a fast response about the results.

[Matthias Reuter]

big thx for giving me a chance to fix this issue I'll release a new package today which rolls out the fix

[Matthias Reuter]

fixed packages are online: http://ipbwi.com/products/